Privacy Policy

What Does Keen Bank Do With Your Personal Information?

Rev. 11.25

Download Privacy Policy

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number
  • Income
  • Account balances
  • Payment history
  • Transaction history
  • Checking account information
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Keen Bank chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Keen Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We Don't Share
For our affiliates’ everyday business purposes
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Don't Share
For our affiliates to market to you No We Don't Share
For nonaffiliates to market to you No We Don't Share
Questions
Call 507.835.2740 or go to keen.bank 
Who We Are
Who is providing this notice?
Keen Bank, National Association
101 State Street N
Waseca, MN 56093
What We Do
How does Keen Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Keen Bank collect my personal information? We collect your personal information, for example when you:
  • Open an account
  • Apply for a loan
  • Make deposits or withdrawals from your account
  • Provide account information
  • Show your government-issued ID
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • Sharing for affiliates' everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. 
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include nonfinancial companies, such as: Frankson Investment Corporation
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Keen Bank does not share with nonaffiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Keen Bank doesn't jointly market
 

Website Policy

 
We value and respect your privacy regarding any information that may be collected from you across our website, keen.bank. We only ask for personal information when we need it to provide you with service. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used. 

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
 
We use Google Analytics to monitor and analyze the use of our website. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services (for example, to contextualize and personalize the ads of its own advertising network). You can opt out of making your activity on our website available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
 
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
 
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us at  888.863.9390.